Charlotte Hveem coordinates crisis support teams across five hospital administrations and primary care settings in Region Västra Götaland, Sweden. With a unique professional background as both a trained police officer and a licensed social counsellor in healthcare, Charlotte brings a multidimensional perspective to enhancing mental health support systems.

Her work is distinguished by the integration of emerging technologies, particularly generative AI and virtual reality, to create immersive, evidence-informed learning environments. These innovative tools are designed to equip healthcare professionals and first responders with the practical skills and emotional resilience needed in high-pressure situations.

A standout initiative led by Charlotte is Crisis Support VR, developed in collaboration with VirtualSpeech. This pioneering project merges virtual reality with artificial intelligence to simulate real-life scenarios for training in Psychological First Aid, aiming to elevate preparedness and support emotional wellbeing on the frontline.

Charlotte is deeply passionate about the transformative potential of technology in education and mental health care. She welcomes opportunities for collaboration and dialogue at the intersection of tech and health, and continues to inspire with her commitment to reimagining support systems for those who care for others.