Name
A Matter of FACT: A Remote Patient Monitoring Pilot for FACT Clients in Labrador West
Time
1:55 PM - 2:05 PM (EST)
Description

This presentation will describe a collaborative e-mental health solution for improving mental health care for rural and remote populations. Remote patient monitoring (RPM) is an innovative, client-centered clinical program used to support self-management for patients with various chronic conditions in the comfort of their home using simple technology. The NL Health Services RPM Team and the Mental Health and Addictions Division, Department of Health and Community Services (Government of Newfoundland and Labrador) are partnering with the Labrador West Flexible Assertive Community Treatment (FACT) Team to pilot RPM for FACT clients. FACT teams provide treatment of illness and symptoms, hands-on assistance with daily living activities, and recovery support for individuals, usually over 18 years of age, with serious mental illness and concurrent disorders. FACT teams ensure continuity of care by providing intensive services for individuals within their communities through assertive community outreach. In support of this pilot project, FACT clients will receive tablets that will provide them with access to daily survey questions developed by the FACT team, receive and respond to requests for biometrics (blood pressure and weight), avail of educational materials supplied by the Mental Health and Addictions Division, and access two-way communication with their clinical team through video call, voice call, and text message. The tablets will also provide access to two additional e-mental health applications available at no cost to residents of Newfoundland and Labrador: Therapy Assistance Online (a suite of tools and psychoeducational sessions) and Breaking Free (an online self-help program proven to be effective at helping people reduce their substance use). This presentation will describe this RPM pilot project for FACT clients in Labrador West, highlight clinician and client feedback, and share lessons learned, including opportunities to scale the intervention for use in similar populations.

Niki Legge Sherry George
Location Name
Regatta Room