Mental health remains critically underrepresented in global health and development agendas, particularly in low- and middle-income countries (LMICs), where the burden of mental illness is growing despite scarce resources. While digital technologies are increasingly leveraged worldwide to address mental health needs, voices and evidence from LMICs are rarely featured on global platforms. This presentation helps fill that gap by sharing findings from a qualitative case study in Bangladesh, where digital mental health is in its early stages. We conducted in-depth interviews with 32 participants—including individuals with lived experience (n=6), caregivers (n=6), and mental health professionals (n=20)—from both urban (Dhaka) and semi-urban (Jashore) settings. Using an inductive analytical approach, we identified five central themes: (1) perceptions of mental health, (2) the emergence of digital mental health, (3) opportunities for digital technologies in care delivery, (4) challenges to implementation, and (5) recommendations for strengthening service delivery. Findings highlight the potential of digital tools to raise awareness, reduce stigma, and expand access to support in resource-limited contexts. Participants stressed the need for culturally relevant content, trust-building within communities, and the strategic use of social media to share accurate mental health information. Identified design opportunities include digital tools for symptom management, awareness campaigns, and content moderation strategies to foster safe online environments. This study offers context-specific insights and practical guidance for co-designing digital mental health interventions in Bangladesh and similar LMICs. By amplifying underrepresented perspectives from the Global South, the presentation contributes to a more inclusive global dialogue on digital mental health innovation.
