Whakarongorau Aotearoa, New Zealand’s national provider of telehealth services, has recently introduced a nationwide GP appointment booking capability powered by Octans Care—a digital connected care platform developed by Valentia Technologies in partnership with Whakarongorau. This deployment marks a significant milestone in digitally enabling frontline services, allowing Healthline clinicians to seamlessly book GP appointments for clients across the country. While this functionality currently supports clinical pathways, the broader vision for Octans Care is to serve as a digital connected care hub—a central digital gateway where individuals can access and navigate a wide range of services, including mental health and social support. This presentation explores how the digital infrastructure behind the GP booking initiative is capable of to be extended to transform the delivery of mental health services. It offers a forward-looking view of how Valentia’s platform, could enable a more joined up, accessible, and client-centred approach to mental health support. The session will cover: What is a digital connected care hub and why it matters: A space where clients are guided to the right support at the right time, providers can collaborate across boundaries, and service delivery is coordinated, rather than siloed. Octans Care in action: A look at how the platform currently supports the GP booking workflow—focusing on interoperability, real-time availability, and intelligent routing. Opportunities for mental health: How the platform capabilities could support mental health triage, service navigation, referral management, and follow-up care through digital-first channels. Key features for mental health delivery: AI-guided self-assessments, interactive digital agents, personalised service suggestions, and integrated support for whānau, carers, and community providers. Supporting inclusion and equity: How a connected digital experience can overcome barriers related to geography, stigma, or fragmented service pathways, offering individuals a trusted place to start their care journey. Octans Care is not intended to replace people, clinicians, or relationships—it is designed to support them by reducing duplication, improving access, and allowing service providers like Whakarongorau to operate at scale while maintaining human-centred care. While the mental health use case is still in an exploratory phase, this presentation will share the thinking, architecture, and collaboration model behind the platform—highlighting how it could evolve to become a single, integrated access point for health and social support services. By attending this session, participants will gain practical insight into: How to lay the foundation for a digital mental health ecosystem; The importance of co-design between technology enablers and service providers; What it takes to create a scalable and inclusive connected care experience;